注意: 如果你不在 Windows 设备上，可以通过转到“联系”Microsoft 支持部门 键入“排查 BSOD 错误”，在浏览器中运行“蓝屏疑难解答”。 然后按照“推荐的帮助”下的引导演练进行操作。

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

If either of the categories above apply to you, use the following procedures to update your browser: Update once. In the browser, go to Settings and more > Help and feedback > About Microsoft Edge (edge://settings/help).. If the About page shows Microsoft Edge is up to date., you don't need to do anything.

When you back up your files, apps, and settings in the cloud using your Microsoft account, you get 5 GB of free cloud storage and other benefits that protect your files with the latest security and make everyday tasks easier.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

The Snap feature is a great way to improve your productivity by sharing many app windows in a single screen. Different layouts are available with many sizes to choose from, so you can get the most from your favorite apps when you are working on specific tasks.

To start enjoying Microsoft Rewards, you just need a Microsoft account.It connects you to all things Microsoft with one simple logon. Sign up now by going to Microsoft Rewards.Select Sign up for free and follow the steps to create a Microsoft account.. If you already have a Microsoft account, great!

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

Repair programs in Control Panel. Select the Advanced options link under the name of the app (some apps don't have this option). On the page that opens, select Repair if it's available.If it isn't available or doesn't fix the problem, select Reset.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: