Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

How Microsoft Edge interacts with operating system permissions when sharing your location with a website. Windows can use information such as your IP address, nearby Wi-Fi access points, and GPS data, if available, to estimate your precise or imprecise location coordinates and pass this info to Microsoft Edge.

In Windows 11, ensure that Camera access, Let apps access your camera, and the individual toggle for the Microsoft Store app you wish to use is turned on. If you do not see the app or website you're looking for in the list, it's likely a desktop app. Desktop apps cannot be individually toggled, but access for those apps can be controlled using Let desktop apps access your camera.

How does multifactor authentication work? Let's say you're going to sign into your Microsoft account or work or school account, and you enter your username and password.If that's all you need then anybody who knows your username and password can sign in as you from anywhere in the world!

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Note: If you have previous activity history stored in the cloud before Windows 11 23H2 and 22H2, January 23, 2024-KB5034204 update, you can use the Clear activity history button to delete previously stored data in the cloud. Otherwise, your activity history will be automatically deleted within 30 days from when your data was last synced to the cloud

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Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Explore OneDrive support, help, and learning resources. Learn how to protect your important files, documents, and memories with OneDrive.