Returning items you bought from Microsoft for exchange or refund
Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
Applies To: Microsoft account dashboard
Windows help and learning
Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.
Troubleshooting tips for installing and updating Microsoft Edge
Here’s how to reinstall Microsoft Edge whether you’re a Windows or Mac user: Open any working browser. (Note: If you’re a Windows user and your Microsoft Edge is not currently functioning, to open Internet Explorer, type IE in the search box on the taskbar and then select Internet Explorer from the results.Or press the Windows logo key on your keyboard and then type IE in the search bar.)
Install, manage, or uninstall apps in Microsoft Edge
Alternatively, you can install any website by going to the top corner of the browser and select Settings and more … > Apps > Install this site as an app.
Applies To: Microsoft Edge
Account has been locked - Microsoft Support
Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:
Windows camera, microphone, and privacy - Microsoft Support
In Windows 11, ensure that Camera access, Let apps access your camera, and the individual toggle for the Microsoft Store app you wish to use is turned on. If you do not see the app or website you're looking for in the list, it's likely a desktop app. Desktop apps cannot be individually toggled, but access for those apps can be controlled using Let desktop apps access your camera.
Save disk space with OneDrive Files On-Demand for Windows
When you delete an online-only file from your device, you delete it from your OneDrive on all devices and online. You can restore deleted files and folders from your OneDrive recycle bin on the web for up to 30 days for items stored in OneDrive personal (when you're signed in with a Microsoft account), or for up to 93 days for items stored in OneDrive for work or school or SharePoint in ...
Applies To: OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), OneDrive for Windows
Get help with a digital code or gift card | Xbox Support
All Xbox digital codes are 25 characters long, include both numbers and letters, and are formatted in five blocks of five characters (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx).
Troubleshoot Surface Type Cover or Keyboard - Microsoft Support
You'll see the logo screen on your screen. Continue to hold the Volume Up button. Release the button when the UEFI screen appears. If you have a Windows Pro/Enterprise device (not a Windows Home device), you can then toggle off Type Cover port from the Devices menu and exit UEFI. Re-enter UEFI (press power + Volume Up) and toggle Type Cover port back on, then check if the Keyboard works in UEFI.
Solicitar un reembolso de juegos digitales | Xbox Support
Descubre cómo enviar una solicitud para obtener el reembolso de una compra de contenido digital de Xbox.