Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Important: Workbook links are considered potentially unsafe and must be enabled when you open a formula workbook.When you open a formula workbook, click Enable Content in the Message Bar to allow the workbook links to function. If you don't, Excel keeps the most recent values and disables refreshing the links with values from the data workbook.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Whether it's for work or personal use, you can connect to a virtual private network (VPN) on your Windows PC. A VPN connection can help provide a more secure connection and access to your company's network and the internet, for example, when you’re working from a coffee shop or similar public place.

Find out how to use Game Bar to capture game play, chat with friends, track achievements, and more.

Descubre cómo enviar una solicitud para obtener el reembolso de una compra de contenido digital de Xbox.

To see where your browser is saving downloads, look in your browser's settings. For example, in the new Microsoft Edge , select Settings and more > Settings > Downloads .The file path for your downloaded files (for example, C:\Users\[your name]\Downloads) is listed under Location.. In Microsoft Edge Legacy , select Settings and more > Settings .

If you try to add an IMAP account to Outlook, for example a Gmail account, Apple account, Yahoo account, or an account from your local ISP, and you're not prompted to enter your password, use the following steps to work around the problem.

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

When you delete an online-only file from your device, you delete it from your OneDrive on all devices and online. You can restore deleted files and folders from your OneDrive recycle bin on the web for up to 30 days for items stored in OneDrive personal (when you're signed in with a Microsoft account), or for up to 93 days for items stored in OneDrive for work or school or SharePoint in ...