Xbox Support 为 Xbox、Game Pass 和账单问题提供帮助。在 Xbox Support 社区中获取建议和客户服务。

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

Learn about Xbox online safety so you can manage your family's accounts.

Tips: If members are in North America, you can add them using their mobile number. Members can only be part of one family group. A member will need to leave the current family group to join a new one.

The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox account (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account. The Xbox account is used for game streaming access, in-game purchases, achievements, and friends.

Unplug the network cable from the back of your console. Inspect the cable’s connector and the Xbox console’s socket to make sure that they are clean and free of debris.

若要打开 PDF 文件而不将其转换为 Word 文档，请从其存储位置直接打开文件（例如，在“文档”文件夹中双击 PDF 文件）。

了解如何接收从 Microsoft 购买的商品的退款或换货。

Le support Microsoft est là pour vous aider avec les produits Microsoft. Trouvez des articles pratiques, des vidéos et des formations pour Microsoft Copilot, Microsoft 365, Windows, Surface, etc.

Windows 10, version 2004 and Windows Server, version 2004 update history; End of service statement; December 14, 2021—KB5008212 (OS Builds 19041.1415, 19042.1415, 19043.1415, and 19044.1415)