Important: If you’ve encrypted your device, you’ll need your BitLocker key to reset your PC. If you don’t know your BitLocker key, see Find my BitLocker recovery key.. During the resetting process, it is possible that your screen may go black for a long period of time (occasionally upwards of 15 minutes) and that your device may attempt to restart itself during this period.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

When you’re away from your console or your Windows 10/11 device, you can still get ready to play your next Xbox console game. Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are.

通过语音键入，可以通过说话在电脑上输入文本。 语音键入使用由 Azure 语音服务提供支持的联机语音识别。

Unplug the network cable from the back of your console. Inspect the cable’s connector and the Xbox console’s socket to make sure that they are clean and free of debris.

锂电池随着时间的推移而磨损，这可能导致电池只要是新电池就不能保持充电。 始终将电池充电至 100% 可能会导致电池变坏得 ...

了解如何接收从 Microsoft 购买的商品的退款或换货。

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Learn about the tools and features that Xbox provides in our quest to make gaming accessible to players of all abilities.

Borrar los datos de exploración almacenados en la nube (si has activado la sincronización o la personalización) Para administrar y eliminar los datos guardados en la nube de Microsoft, consulta el panel de privacidad.En el panel de privacidad, puedes ver o eliminar tus datos.