If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

On your PC, go to Xbox.com and select Sign in.If there are problems with your account, the instructions will help you solve them. If you can’t go beyond the sign-in screen, select Forgot my password and follow the instructions.

Windows 8.1 Update and Windows RT 8.1 Update (also known as KB 2919355) include improvements that make your favorite apps and settings easier to find and use, provide more familiar mouse and keyboard options, and update security and performance.Here’s what you need to know about installing this important update. Check to see if it’s already installed

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history.On the Order history page, find your order and then look under Status.. Open Rewards dashboard

Explore OneDrive support, help, and learning resources. Learn how to protect your important files, documents, and memories with OneDrive.

On the settings page for that app, change the setting for Let this app run in the background.Here’s a summary of each option: Always.The app is always allowed to run in the background—receive info, send notifications, and stay up to date—even when you’re not actively using it.

Learn how to manage the online safety and privacy settings on the Xbox console for you and every member of your family group.

Make sure you have the latest updates on your Windows device. Press the Start button , then choose Settings.Go to Update & security (Windows Update on Windows 11), then select Check for updates.; Check your Game Bar settings. Press the Start button , then choose Settings.Go to Gaming > Game bar, then turn on Record game clips, screenshots, and broadcast using Game bar.

Follow these steps to automatically diagnose and repair Windows security problems by turning on UAC, DEP protection, Windows Firewall, and other Windows security options and features.

Note: If you have a suite such as Microsoft 365 Family, Office Home & Student 2016, or Office Home and Student 2013, search for the suite name, even if it's just a particular application you want to repair such as Word or Excel.If you have a standalone application such as Word or Excel, search for the application name.