An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

Notes: If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password. If you know your username and password but they have stopped working, read My username and password have stopped working.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

Leave your Android device in your pocket the next time it rings — pick up the call from your PC instead. Calling requires Bluetooth capability on both your PC and on your Android device, so make sure you have it turned on for both.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Windows Security provides built-in security options to help protect your device from malicious software attacks. To access the features described below, tap the Windows Start button, type windows security, select it from the results, and then select Device security.

If your printer isn't responding, you may need to remove it and reinstall it so Windows can download and install the proper drivers. Make sure your printer is on and connected to your PC.

If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.

To open the On-Screen Keyboard. Go to Start , then select Settings > Accessibility > Keyboard, and turn on the On-Screen Keyboard toggle. A keyboard that can be used to move around the screen and enter text will appear on the screen. The keyboard will remain on the screen until you close it.

在家：将你的主要 Xbox（如果有多个）设为常用 Xbox，这会让使用其档案登录该主机的任何人都能够使用你的 Game Pass 订阅。 常用 Xbox 和游戏共享的工作原理