Note for iPhone: If you are having trouble with your iPhone import, make sure your device is unlocked and you’ve accepted the permissions. Note for Android and other devices: If you’re using an Android phone or other device and import isn’t working, you might need to change your phone’s USB settings from Charging over USB to Transfer Files or Transfer Photos.

In order to use Authenticator on Android for your work or school account, push notifications for the app must be enabled and Google Play Services and the Google Play Store must be downloaded and enabled.

Learn how to manage extensions in Microsoft Edge, including adding, disabling, or removing them as needed.

Learn how to install the latest version of DirectX to enable games and multimedia applications on your system.

If you weren't able to change your password. If you couldn't change your password this way, see Reset your Microsoft account password. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

At Microsoft, we're guided by our AI principles, our Responsible AI Standard, and decades of research on AI, grounding, and privacy-preserving machine learning.Data privacy and security is a key principle of responsible AI. We aim to help our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships.

Show the Developer tab. If the developer tab isn't displayed in the ribbon, see Show the Developer tab.. Open a template or use a blank document. To create a form in Word that others can fill out, start with a template or document and add content controls.

Outlook won't accept my password. If you've forgotten the password for a Microsoft account, user our sign-in helper to get back into your account.. If you know you’re using the correct password for your email account but Outlook won’t accept it, you might have an email account that requires additional security.

Features with audio and video functionality.. Many features that come as part of Windows can be used to view or play video or audio content. Here are some examples: OneNote app (lets people record or play audio), Microsoft Edge web browser (lets people play audio and video content on the internet), the Photos app, the OneDrive app, and others.

Why does my reading pane have a dark background? When dark mode is turned on, the reading pane has a dark background to reduce eye strain. You can make the reading pane brighter by selecting at the top of the reading pane. If you don't see the button, select .