Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

iPhone 说明：如果 iPhone 导入时遇到问题，请确保设备已解锁，并且已接受权限。 适用于 Android 和其他设备的注意事项： 如果你使用的是 Android 手机或其他设备，并且导入不起作用，则可能需要将手机的 USB 设置从“通过 USB 充电”更改为“传输文件”或“传输照片”。

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

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Active content is additional functionality in a file or program, such as macros, add-ins, or data connections. This article lists types of active content that can be blocked by settings in Trust Center and which, when present in a document, cause display of the Message Bar when you open your file.

Get help and learn how to use Skype with Microsoft's official support page.

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