Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Important: Before trying any of the solutions below, make sure you back up your personal files. You can back up your Windows PC, or insert a USB drive and use File Explorer to drag and copy important files to the USB drive.If you’re signing into Windows with a Microsoft account, your system settings will be automatically restored after updating, once you’re connected to the internet.

Symptoms. When the operating system is in high-DPI mode, applications that use the Microsoft Foundation Classes (MFC) library of Microsoft Visual C++ 2013 may behave incorrectly.

Step 2: Back up your folders. Windows Backup is an easy, single stop for all of your backup needs. Your free Microsoft account comes with 5 GB of OneDrive cloud storage (and more storage is available if you need it), and backing up your folders syncs the folders you specify to your OneDrive account, making them instantly accessible on all computers that you use with this Microsoft account.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Learn about cloud gaming on Xbox using your Android, iOS, or Windows device.

Important: In Excel 2016, Excel Mobile, and Excel for the web, this function has been replaced with the CONCAT function.Although the CONCATENATE function is still available for backward compatibility, you should consider using CONCAT from now on. This is because CONCATENATE may not be available in future versions of Excel.

2. Fill out the form using a recognized device and location. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

To use your camera with apps on Windows 10, you'll need to turn on some permissions in Camera settings. Then, you'll need to check your app permissions if you want to use your camera with apps.