Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

Windows 10 Pro offers more advanced security and business networking features, including: BitLocker Drive Encryption

Note: If you see the icon next to the On/Off toggle for an app, you can select it to see the registry location that contains the path for the app. Apps installed through Microsoft Store (.MSIX apps) don’t have these icons. If you select the icon for these apps, File Explorer opens and highlights the executable file.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Microsoft Defender is a security app that helps people and families stay safer online with malware protection, web protection, real-time security notifications, and security tips.Microsoft Defender is included in a Microsoft 365 Family or Personal subscription and works on your phone (Android or iOS), PC, and Mac.

你可以使用安装介质（U 盘或 DVD）来安装 Windows 的新副本、执行全新安装或重新安装 Windows。 要创建安装介质，请转到软件下载网站，你可以在这里找到分步说明。 在该网站上，你可以选择 Windows 版本，并使用 U 盘或 DVD 创建自己的安装介质。

To access your sign-in options, go to Start > Settings > Accounts > Sign-in options.. Or just select this button: Go to Sign-in options. Change or manage your password or PIN. To change your password or PIN, go to Start > Settings > Accounts > Sign-in options. Select PIN (Windows Hello), and then select Change PIN.

Turn your PC off completely. To shut down, select Start and then select Power > Shut down.. Sleep. Sleep uses very little power, your PC starts up faster, and you’re instantly back to where you left off.

1. Sign in with your Microsoft account. You will be prompted to Sign in with Microsoft account. If you have an existing Microsoft account on your mobile device then you will be asked to confirm your account, then click Continue.. If you don't have an existing Microsoft account on your mobile device then you will be asked to sign into your account or create a new one, then click Continue.