There are a few common scenarios in which Windows running on a PC might be discovered to be non-genuine during validation. Repairs. If your PC has been repaired, you might start to see messages on your desktop that Windows isn't genuine.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

Examples To view your System Information, type: msinfo32 To create an .nfo file in the folder C:\Temp with a name of Test.nfo, type:. msinfo32 /nfo C:\TEMP\TEST.NFO To create a .txt file in the folder C:\Temp with a name of Test.txt, type:. msinfo32 /report C:\TEMP\TEST.TXT To view System Information from a remote computer with a UNC name of BIGSERVER, type:

Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown.

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HDR content on Windows offers better brightness and color capabilities compared to traditional content (sometimes called standard dynamic range [SDR] content).

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.