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The classic cold-call scam. The scammers call you and claim to be from the tech support team of Microsoft or another company. They offer to help solve your computer "problems".

Learn how to open and run DxDiag.exe on Windows to collect device information and troubleshoot DirectX sound and video issues.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

Note: If you are in tablet mode, desktop icons are not displayed.To see your desktop icons in tablet mode, go to Start > Settings > System > Tablet, then select Change additional tablet settings.Under When I'm using tablet mode, make sure that Hide app icons on the taskbar and Automatically hide the taskbar are both set to Off.

个人设备的所有者或管理员激活了 BitLocker (在某些设备上也称为设备加密，) 通过“设置”应用或控制面板： 在这种情况下，激活 BitLocker 的用户选择了保存密钥的位置，或者在设备加密的情况下选择 (，) 自动将密钥保存到其 Microsoft 帐户。

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

What is a Microsoft account used for? You need a Microsoft account to sign in to your Windows pc, Xbox console, or any of Microsoft’s products and services, including Office, Outlook.com, OneDrive, Xbox Live, Microsoft 365, Family Safety, Skype, Bing, Microsoft Store and MSN.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.