Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

usb-устройство флэш-памяти, внешний жесткий диск или dvd-диск. Пустое usb-устройство флэш-памяти или внешний жесткий диск объемом не менее 8 ГБ либо пустой dvd-диск (и устройство для записи на dvd-диски).

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

2. Fill out the form using a recognized device and location. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

Symptoms. When the operating system is in high-DPI mode, applications that use the Microsoft Foundation Classes (MFC) library of Microsoft Visual C++ 2013 may behave incorrectly.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.