If you forgot your PIN and need to reset it, you can do so from the Windows sign-in screen. Look below the PIN text box: If you see I forgot my PIN , select it and follow the instructions to reset your PIN.If there are multiple accounts on the device, choose the one you need to reset.

Microsoft アカウントは 、個人 向けであり、Outlook.com、Xbox、Skype などのサービスにアクセスするためのものです。 Microsoft 職場および学校アカウントは、ビジネス向け Microsoft 365 を使用する 組織 向けです。. アカウントの種類を選択するか、 違いの詳細を確認してください。

Note: The scan creates a backup file during the repair process.To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or choose Browse to select the file you want to use. You may need to run the tool several times in order to repair your Outlook Data File.

Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers.

Tips: If you're using mobile data, try switching to Wi-Fi and vice-versa. Make sure Airplane mode is off.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

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This article is for Outlook.com. If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows.. If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal.. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues.

Remarques : Votre mot de passe Hotmail ou Outlook.com est le même que celui de votre compte Microsoft. Si vous pouvez vous connecter mais que vous rencontrez des problèmes avec Outlook.com, vérifiez l’état du service.Si l’état n’est pas vert, patientez jusqu’à ce que le service fonctionne normalement et essayez de vous reconnecter.