2. Install any applicable firmware updates. If you have a Surface device, see Security issue for TPM on Surface devices for more information and instructions.. If your device is not from Microsoft, locate the device manufacturer of your device in the following table, select the corresponding link, and apply the firmware update that's provide.

Remarques : Votre mot de passe Hotmail ou Outlook.com est le même que celui de votre compte Microsoft. Si vous pouvez vous connecter mais que vous rencontrez des problèmes avec Outlook.com, vérifiez l’état du service.Si l’état n’est pas vert, patientez jusqu’à ce que le service fonctionne normalement et essayez de vous reconnecter.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

查找 Windows 7 或 Windows 8.1 的产品密钥. 卸载或重新安装 Windows 7 或 Windows 8.1 时，通常需要产品密钥。 通常，如果购买的是实物 Windows 拷贝，产品密钥应该在标签上或者在 Windows 随附包装盒中的卡上。

What is a Microsoft account used for? You need a Microsoft account to sign in to your Windows pc, Xbox console, or any of Microsoft’s products and services, including Office, Outlook.com, OneDrive, Xbox Live, Microsoft 365, Family Safety, Skype, Bing, Microsoft Store and MSN.

2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code.

Service centers offer enhanced support including professional hardware inspection, troubleshooting, and system recovery. If the service center associates aren't able to resolve the issue, they could do a repair (in limited locations) or they can help facilitate sending your device to Microsoft for repair or replacement.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Microsoft 365 helps you manage and share your work schedule. New features allow you to specify more details about your work schedule: from where you’re working (remotely or in office) and whether you work different hours on different days. In addition, you’ll be able to schedule meetings with others based on their work location and view work location on people’s contact cards.

The PC Game Pass plan gives you access to a set of high-quality PC games on Windows 10/11 devices. The best way to experience PC Game Pass is in the Xbox app for Windows, available for download from the Microsoft Store or at: