Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Lorsque vous configurez la biométrie Windows Hello, cette fonctionnalité crée une représentation de données à partir de la caméra frontale, du capteur d'iris, voire du lecteur d'empreintes digitales, sous forme de graphique, qui est ensuite chiffrée avant d'être stockée sur votre appareil.

Tip: To change where your application automatically saves your templates, click File > Options > Save and type the folder and path you want to use in the Default personal templates location box. Any new templates you save will be stored in that folder, and when you click File > New > Personal, you'll see the templates in that folder.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

If you weren't able to change your password. If you couldn't change your password this way, see Reset your Microsoft account password. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

了解如何从 Windows 10 家庭版升级到 Windows 10 专业版或从 Windows 11 家庭版升级到 Windows 11 专业版，包括如何使用有效产品密钥或 Microsoft Store。

Energy saver automatically manages system processes and power usage for an optimal balance of PC performance and longer battery life. Select Start > Settings > System > Power & battery .If you want energy saver to turn on whenever the battery falls below a certain level, select Energy saver to expand options, then next to Turn energy saver on when battery level is at, select the battery level ...

For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B.

To learn more about changing mic settings in Microsoft Teams (free), see Manage your device settings in Microsoft Teams (free). Check your microphone. Some devices have a physical mute option on the device itself, so check that your headphone boom is not in the mute position (usually upright or away from your mouth), or that your external mic's physical mute button is not turned on.