This article is for Outlook.com. If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows.. If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal.. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues.

To control location for just your user account, switch the Let apps access your location setting On or Off.If "Location services is off" appears on the settings page, you won't be able to turn on the Let apps access your location setting for an individual user account.

Important: If you turn on two-step verification, you will always need two forms of identification.This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access.

Open directly from the Search bar. If the Bing Chat icon is displaying in your Search bar on the taskbar, simply select it and Bing Chat will open in Microsoft Edge.. Open in Search Home. Here's how: Select the Search icon or the Search bar on your taskbar.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Important: Reassigning a combination of keys means that you can no longer use the combination for its original purpose.For example, pressing CTRL+B changes selected text to bold. If you reassign CTRL+B to a new command or other item, you will not be able to make text bold by pressing CTRL+B unless you restore the keyboard shortcut assignments to their original settings by selecting Reset All ...

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To open a PDF file without converting it to a Word document, open the file directly wherever it's stored (for example, double-click the PDF file in your Documents folder).

For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B.

When you back up your files, apps, and settings in the cloud using your Microsoft account, you get 5 GB of free cloud storage and other benefits that protect your files with the latest security and make everyday tasks easier.