If you weren't able to change your password. If you couldn't change your password this way, see Reset your Microsoft account password. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

An owner or administrator of your personal device activated BitLocker (also called device encryption on some devices) through the Settings app or Control Panel: In this case the user activating BitLocker either selected where to save the key or (in the case of device encryption) it was automatically saved to their Microsoft account.

You can get the app at Microsoft Store. Make sure your scanner is turned on. In the search box on the taskbar, type Windows Scan, and then select Scan from the results. Do one of the following: Place the item you want to scan face down on the scanner's flatbed and close the cover.

A theme is a combination of desktop background pictures, window colors, and sounds. Get a theme. To get a theme, expand one of the categories below, select a link for the theme, and then select Open.This saves the theme to your PC and puts it on your desktop.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

另请参阅. 如果找不到 Microsoft Store，请参阅 在 Windows 10 中查找 Microsoft Store 时遇到问题的疑难解答。. 如果在启动 Microsoft Store 时遇到问题，请参阅 Microsoft Store 无法启动。. 如果可以启动 Microsoft Store，但只是在查找或安装应用时遇到问题，请参阅 我无法从 Microsoft Store 找到或安装应用。

Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).Do one of the following:

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Immersive Reader advanced color support. In Immersive Reader, we've added many additional ways you can choose a page color.Selecting a page color can make text easy to scan with less eye strain. On the Immersive Reader tab click Page Color to see a 4x5 color picker.. Click More Colors to see additional color selection options such as Wheel, Sliders, Color Palettes, Image Palettes, and Pencils.