This article is for Outlook.com. If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows.. If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal.. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues.

Before you begin filling out the form. The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer.

Note: If you don’t see the Change link, it may be because some information, such as your name, photo, or title, is collected from systems that your IT or human resources department control.If you want to update those details, contact your administrator. If you need help finding your administrator, see How do I find out who my admin is?

Learn how to use and install mobile apps on your Windows 11 PC with the Windows Subsystem for Android™.

To use your microphone with apps on Windows 10, you'll need to turn on some permissions in Microphone settings. Then, you'll need to check your app permissions if you want to use your microphone with apps.

Learn how to join a Microsoft Teams meeting if you don't have an account. Join a Teams meeting as a guest in the Windows app or on the web.

Learn how to use Wi-Fi 7 and Wi-Fi 6 and WPA3 in Windows for better wireless coverage and network security.

We’re making some changes to Windows and Microsoft 365 that will impact Cortana users. Cortana voice assistance in Windows as a standalone app was retired in the spring of 2023.

Learn more about how to fix problems with the Windows Start menu, and what to do if the Start menu won't open.

Learn how to download new text-to-speech language and voices in Windows for Immersive Reader, Read Mode, and Read Aloud.