Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

Explore OneDrive support, help, and learning resources. Learn how to protect your important files, documents, and memories with OneDrive.

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Right-click the app, select More, and then select Open file location.This opens the location where the shortcut to the app is saved. If there isn't an option for Open file location, it means the app can't run at startup.

To activate using your digital license, you'll need to upgrade to Windows 11 Pro: Save your work and close any open apps.

The Snap feature is a great way to improve your productivity by sharing many app windows in a single screen. Different layouts are available with many sizes to choose from, so you can get the most from your favorite apps when you are working on specific tasks.

At Microsoft, we're guided by our AI principles, our Responsible AI Standard, and decades of research on AI, grounding, and privacy-preserving machine learning.Data privacy and security is a key principle of responsible AI. We aim to help our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Click Save to save the console update.zip file to your computer.; Unzip the file by right-clicking on the file and selecting Extract all from the pop-up menu.

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web).