If you weren't able to change your password. If you couldn't change your password this way, see Reset your Microsoft account password. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Tip: If you've clicked a link to one of our articles, you may need to select the back arrow in the Help pane to see the Still need help? option.

Note: Some cameras won't appear in the Camera settings page.These include infrared (IR) cameras used for Windows Hello Face authentication, cameras using DirectShow technology (like many apps provided by DSLR or action camera manufacturers so their devices can be used as webcams), and proprietary cameras that aren't managed by Windows—such as industrial cameras and many networked cameras.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

In the search box on the taskbar, type Manage BitLocker and then select it from the list of results. Or, select the Start button, and then under Windows System, select Control Panel.In Control Panel, select System and Security, and then under BitLocker Drive Encryption, select Manage BitLocker. Note: You'll only see this option if BitLocker is available for your device.

To open a PDF file without converting it to a Word document, open the file directly wherever it's stored (for example, double-click the PDF file in your Documents folder).

Important: Workbook links are considered potentially unsafe and must be enabled when you open a formula workbook.When you open a formula workbook, click Enable Content in the Message Bar to allow the workbook links to function. If you don't, Excel keeps the most recent values and disables refreshing the links with values from the data workbook.

Find the shared mailbox in the folder pane. In the folder pane on the left, locate the Shared with me folder. Click the folder to expand it. Your shared mailbox is a subfolder under Shared with me.When you select the name of the shared mailbox there, it will expand to show the standard email folders, such as Inbox, Drafts, and Sent Items.. Send mail from the shared mailbox

Using Authenticator as a way to sign in. If you have turned on passwordless, two-step, or multi-factor authentication for your account, use the following steps to sign-in:

The easiest way to get language packs for Windows 8.1 and Windows RT is to download and install them using the Language Control Panel. Download and install additional languages to view menus, dialog boxes, and other user interface items in your preferred language.