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Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

Note: Offers vary by country.Be sure to redeem your rewards points in the same region you signed up in. Do not use a VPN while trying to redeem points. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

What is a Microsoft account used for? You need a Microsoft account to sign in to your Windows pc, Xbox console, or any of Microsoft’s products and services, including Office, Outlook.com, OneDrive, Xbox Live, Microsoft 365, Family Safety, Skype, Bing, Microsoft Store and MSN.

The taskbar can display the temperature in Celsius (°C) or Fahrenheit (°F). To switch between these two units, select the weather icon on the taskbar, select the Edit location and unit icon on the weather card, select Celsius or Fahrenheit on the weather, and select Save. News and interests is supported in any taskbar orientation.

Add your work or school account. On your computer, note the Code and Url information on the Configure mobile app page.Keep this page open so you can see the code and URL.

Get started in Microsoft Teams (free). If you're just getting started, use the articles below to get yourself, friends, and family started on Microsoft Teams for personal use.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

另请参阅. 我无法从 Microsoft Store 找到或安装应用. 需要更多帮助吗？ 请联系支持人员. 有关技术支持，请转到联系Microsoft 支持，输入问题并选择“获取帮助”。 如果仍然需要帮助，请选择“联系支持人员”以转至最佳支持选项。