This article explains how to renew your Microsoft 365 subscription for personal or family use and what you can do after you renew.It also provides detailed troubleshooting help.. If you need help managing your payment, see Add, update, or remove credit cards and other ways to pay.. If you want to check prices before you renew, see Choose the right Microsoft 365 for you.

Note: Offers vary by country.Be sure to redeem your rewards points in the same region you signed up in. Do not use a VPN while trying to redeem points. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number.

At home: Make your primary Xbox (if you have more than one) your home Xbox, which gives anyone who signs in to the console with their profile the ability to use your Game Pass subscription.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

After you turn on two-step verification or set up the Authenticator app, you may run into issues if you use older devices (like Xbox 360 or a mail-sending security camera) that don't support two-step verification. For those devices, you can sign in with an app password instead. An app password is a long, randomly generated password that you provide only once instead of your regular password ...

How does multifactor authentication work? Let's say you're going to sign into your Microsoft account or work or school account, and you enter your username and password.If that's all you need then anybody who knows your username and password can sign in as you from anywhere in the world!

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

A family group is a set of individuals connected through the Microsoft Family Safety app on their Windows, Xbox, or mobile devices. Establishing a family group is an easy, effective way to encourage healthy online habits and manage busy schedules.

Note: If you don’t see the Change link, it may be because some information, such as your name, photo, or title, is collected from systems that your IT or human resources department control.If you want to update those details, contact your administrator. If you need help finding your administrator, see How do I find out who my admin is?