Note for iPhone: If you are having trouble with your iPhone import, make sure your device is unlocked and you’ve accepted the permissions. Note for Android and other devices: If you’re using an Android phone or other device and import isn’t working, you might need to change your phone’s USB settings from Charging over USB to Transfer Files or Transfer Photos.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Learn how to install the latest version of DirectX to enable games and multimedia applications on your system.

On another Windows PC or other device, connect to Wi-Fi as you normally would, and enter your Wi-Fi password when prompted. For more info about connecting to Wi-Fi, see Connect to a Wi-Fi network in Windows.

If the problems aren't all resolved, try running the troubleshooter again to check for additional errors, or see Fix Windows Update errors and follow the troubleshooting steps. For more Windows Update troubleshooting info, see Troubleshoot problems updating Windows. Check for Windows updates

Learn how to use Remote Desktop in Windows. On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). Select the remote PC name that you added, and then wait for the connection to complete.

If you need instructions for adding an email account using advanced settings, go to Use advanced setup to add a POP or IMAP email account in Outlook for PC. Outlook won't accept my password. If Outlook won’t accept your password and you know you’re using the right password for your Gmail account, you might have an older version of Outlook that doesn't currently support this faster Gmail ...

You weren't able to find your username. If the username lookup wasn't successful, try looking for your Microsoft account username within other products or services that you know are associated with that account. Read check your products or services to find out how.

Install Visio (Visio Plan 2 or Visio Professional) Below we describe how to install the desktop app that is included with Visio Plan 2, and non-subscription versions of Visio Professional or Visio Standard 2021, 2019, or 2016.. If you have Visio Plan 1 see the steps under the tab Visio for the web. Step 1: Associate Visio with your account