Notes: If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password. If you know your username and password but they have stopped working, read My username and password have stopped working.

Select the Action tab at the top of the window.Select Disable device or Enable device, and then confirm.If there's more than one HID-compliant touchscreen device listed, perform steps 2–3 for that one too.

Learn how to download, install, and use the PC Health Check app to check your device's compatibility with Windows 11 and get tips to improve its performance.

Note: Recovery drives created and used on machines with the April 9, 2024 security update and the revocation policy applied may be impacted.For more, see KB5025885: How to manage the Windows Boot Manager revocations for Secure Boot changes associated with CVE-2023-24932.

To turn off your PC in Windows 10, select the Start button, select the Power button, and then select Shut down.. I'm having trouble opening the Start menu

Select Add a keyboard and choose the keyboard you want to add. If you don't see the keyboard you want, you may have to add a new language to get additional options. If this is the case, go on to step 4.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

If you're using the adapter on a desktop or other device in which the USB port doesn't face the controller or is blocked by metallic objects, use the included USB extender to avoid wireless interference and maintain a good line of sight to your controller.

Sign in to a work/school account using a remote computer. Many apps allow you to authenticate by entering a code on another device such as a PC.

Important: If you turn on two-step verification, you will always need two forms of identification.This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access.