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If you weren't able to change your password. If you couldn't change your password this way, see Reset your Microsoft account password. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Info for Windows Insiders. If you’re an Insider and the current preview build isn’t working for you, select Start > Settings > System > Recovery .Next to Go back , select Go back.This won’t remove your personal files, but it’ll remove recently installed apps and drivers, and change settings back to their defaults.

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Windows 10 Pro offers more advanced security and business networking features, including: BitLocker Drive Encryption

My Account portal for work or school accounts; Change your work or school account password; Find the administrator for your work or school account

Important: Microsoft accounts, the Windows operating system, and other Microsoft products include passwords to help secure your information.This article provides some options that you can use to reset or recover your password if you forget it. Be aware that, if these options don’t work, Microsoft support can't help you retrieve or circumvent a lost or forgotten password.

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Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time