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如果无法登录到Microsoft帐户，大多数问题都可以通过登录帮助程序工具进行识别。 该工具将要求你输入尝试登录时使用的电子邮件地址或移动电话号码，并检查你提供的详细信息。

Note If the price for your Xbox subscription has changed, it may be because the subscription renewed after a trial or promotional rate to the full rate. You should be notified ahead of time if the full rate for a subscription changes for your region.

Select Review activity to check for any unusual sign-in attempts on the Recent activity page.If you see account activity that you're sure wasn't yours, let us know and we can help secure your account—if it's in the Unusual activity section, you can expand the activity and select This wasn't me.If it's in the Recent activity section, you can expand the activity and select Secure your account.

如何兑换礼品卡、Xbox 下载代码或令牌. Microsoft 和 Xbox 礼品卡以及下载代码和令牌的工作方式相同：兑换到 Microsoft 帐户后，可以在 Windows 或 Xbox 上将余额用于Microsoft Store 在线商店，并且可以获取最新应用、游戏、电影、电视节目以及 Surface、Xbox 和配件的下载。

Other subscription plans. Besides Microsoft 365 Family or Personal, there are other Microsoft 365 plans which include additional benefits and features designed specifically for small and mid-size businesses, enterprises, schools, or non-profits. You also get 5 GB of OneDrive online cloud storage with your free Microsoft account so you can access your files from anywhere.

Join a Teams meeting on the web. Don't have the Teams app? You can still join a Teams meeting. In your email invite, select Join the meeting now.. You can also use a dial-in number and conference ID from the email to call in.

在 Android 设备上安装 Authenticator. Google Play 商店在中国不可用，因此只能从以下商店下载Microsoft Authenticator： 百度

If you see a Let's get started screen with options to try, buy, or activate Office, this means that Office is installed on your new PC as a 1-month trial of Microsoft 365 Family. You won't receive a product key from your PC manufacturer unless you paid for an Office product key card. Instead, you can start a trial of Microsoft 365 Family, or buy Office.