排查Windows 媒体播放器错误 - Microsoft 支持
如果遇到特定文件类型的错误,则可能是编解码器缺失或过时。 若要解决此问题,请执行以下操作: 检查文件属性: 确保电脑上有正确的编解码器来播放媒体文件。 若要检查文件格式和编解码器信息,请右键单击媒体文件,选择“属性”,然后转到“详细信息”选项卡。
Request an Xbox controller replacement | Xbox Support
Controller serial numbers are 14 characters long and don’t include dashes. Your controller serial number may not be recognized if you’ve never connected your controller, or if you connected for the first time within the last 48 hours.; If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower center on the back of the controller.
Protect yourself from phishing - Microsoft Support
Mismatched email domains- If the email claims to be from a reputable company, like Microsoft or your bank, but the email is being sent from another email domain like Gmail.com, or microsoftsupport.ru it's probably a scam.Also be watchful for very subtle misspellings of the legitimate domain name. Like micros0ft.com where the second "o" has been replaced by a 0, or rnicrosoft.com, where the "m ...
Microsoft Teams (free) - Microsoft Support
Connect with friends, family, and coworkers in Teams. Stay organized and connected with friends, family, and coworkers all from one app. Get started
Applies To: Microsoft Teams, Microsoft Teams personal, Microsoft Teams small business
在电脑上启用 TPM 2.0 - Microsoft 支持
如何启用 tpm. 如果需要启用 tpm,这些设置将通过 uefi bios (电脑固件) 进行管理,并且因设备而异。 可以通过选择“设置 >更新&安全性>恢复> 立即重启”来访问这些设置。 在下一屏幕中,选择“ 故障排除 > 高级选项 ”> “uefi 固件设置” > “重启 ”进行更改。 这些设置有时包含在 uefi bios 中标有 ...
使用 Outlook 发送大文件 - Microsoft 支持
使用文件共享、云服务或其他解决方案发送大型文件,以便在 Outlook 中解决文件大小限制。
Applies To: Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016
PC 版 Game Pass 常见问题解答 | Xbox Support
PC 版 Game Pass 计划让你可以在 Windows 10/11 设备上畅玩一组高质量的电脑游戏。 体验 PC 版 Game Pass 的最佳方式是使用适用于 Windows 的 Xbox 应用,可从 Microsoft Store 或以下位置下载:
从 PC 卸载 Office - Microsoft 支持
提示: 如果将 Microsoft 365 应用作为套件的一部分安装,例如 Office 家庭和学生版 或 Microsoft 365,请搜索套件名称。对于独立应用,请按 Project 或 Visio 等应用名称进行搜索。 在大多数情况下,如果单个应用包含在 Microsoft 365 套件中,则无法将其卸载。
Applies To: Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin, Office.com
How to perform a clean boot in Windows - Microsoft Support
How to determine what is causing the problem after you do a clean boot. If your problem does not occur while the computer is in a clean boot environment, then you can determine which startup application or service is causing the problem by systematically turning them on or off and restarting the computer.
Microsoft Edge for mobile FAQs - Microsoft Support
Browse on the go with the new Microsoft Edge for Android and iOS devices. Microsoft Edge offers better protection and privacy, and can sync your favorites, passwords, and more across your desktop and mobile devices.