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Common problems with two-step verification for a work or school account ...
There are some common two-step verification problems that seem to happen more frequently than any of us would like. We've put together this article to describe fixes for the most common problems.
Install, manage, or uninstall apps in Microsoft Edge
Alternatively, you can install any website by going to the top corner of the browser and select Settings and more … > Apps > Install this site as an app.
Applies To: Microsoft Edge
Outlook help & learning
Get help with Outlook for Windows, the Outlook app, Outlook.com, and more. Find training videos, how-to articles, and Outlook support content
Back up your folders with OneDrive - Microsoft Support
Set up PC folder backup. Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help & Settings icon then Settings.). Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help and Settings icon then Settings.)
Applies To: OneDrive for Business, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows
Use Smart charging in Windows - Microsoft Support
Lithium-ion batteries wear out over time, which can result in a battery not holding a charge for as long as it did when it was new. Keeping the battery charged to 100% all the time can cause it to deteriorate faster.
PowerPoint for Windows training - Microsoft Support
Training: Watch and learn how to use PowerPoint in Windows. Explore PowerPoint training guides, articles, and how-to videos.
Applies To: PowerPoint for Microsoft 365, PowerPoint 2021, PowerPoint 2019, PowerPoint 2016, Office for business
Account has been locked - Microsoft Support
Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:
Remove specific prevalent malware with Windows Malicious Software ...
Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.
Microsoft account security info & verification codes
Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).
Applies To: Microsoft account dashboard
Windows help and learning
Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.