Look for key features of genuine Windows software, such as the Certificate of Authenticity (COA), a proof of license label, and an edge-to-edge hologram.

After launching an Office app, you might receive a message that says Get genuine Office.. If you see this, we've determined that the Office product installed on your device isn't legitimate and you may be a victim of software counterfeiting.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Collections in Microsoft Edge helps you keep track of your ideas on the web, whether you're shopping, planning a trip, collecting notes for research or lesson plans, or just want to pick up where you left off the last time you were browsing the internet.

Learn how to update your Xbox console offline. Unplug the network cable if you're using a wired network connection. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Discover the latest updates for Windows 10, including improvements and fixes, known issues, and guidance on how to get the update.

An overview of location permissions and your privacy in the Microsoft Edge web browser.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Find out the steps you can take if you receive a message telling you a driver can't load on your device.