Resolve Windows blue screen errors with tips and resources to do your own troubleshooting, or contact the Microsoft support if you need more help.

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Next to Reset this PC, select Reset PC and choose an option:. Keep my files—Reinstalls Windows 11 but keeps your personal files and any apps that came with your PC.This option removes changes you made to settings, as well as apps and drivers you installed.

你可以使用安装介质（U 盘或 DVD）来安装 Windows 的新副本、执行全新安装或重新安装 Windows。 要创建安装介质，请转到软件下载网站，你可以在这里找到分步说明。 在该网站上，你可以选择 Windows 版本，并使用 U 盘或 DVD 创建自己的安装介质。

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Disable all macros except digitally signed macros Macros are disabled, and security alerts appear if there are unsigned macros present.However, if the macro is digitally signed by a trusted publisher, the macro just runs. If the macro is signed by a publisher you haven't trusted yet, you are given the opportunity to enable the signed macro and trust the publisher.

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マルウェアを削除しようとしている場合は、「Windows セキュリティで保護された状態を維持する」を参照して、スキャンを実行する方法を確認してください。 別のウイルス対策ソフトウェア プログラムを使用している場合は、そのプログラムのウイルス対策オプションを確認してください。

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