If you can't sign in. To protect your account, the Outlook.com team won't be able to help if you're having problems signing in. Use the Microsoft account sign-in helper to get back into your account. Get help signing in. If you can sign in. To see self-help answers, or to get support via email, Select Help from the top menu then Help.

若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

有些网站专为与 Internet Explorer 一起使用，它们具有 Microsoft Edge 等新式浏览器不支持的功能。 如果你需要查看其中的某个网站，可使用 Microsoft Edge 中的 Internet Explorer 模式。

If your touchpad isn’t working, it may be a result of a missing or out-of-date driver. Updating or reinstalling your touchpad drivers in Device Manager may help solve the problem. To open Device Manager, enter device manager in Search on the taskbar, then select Device Manager .

Some sites are built to work with Internet Explorer and have functionality that isn't supported by modern browsers such as Microsoft Edge. If you need to view one of these sites, you can use Internet Explorer Mode in Microsoft Edge. Most sites work better on modern browsers. Support for Internet Explorer ended on June 15, 2022.

If your PC is running slowly, the following suggestions might help speed things up. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

In the search box on the taskbar, type device manager, then select Device Manager from the menu.

注: Microsoft アカウントとして所有しているメール アドレスを使用するか、サインアップ時に [新しいメール アドレスを取得する] または [代わりにメールを使用する] を選択して新しいアドレスを作成できます。

Windows 8.1 Windows 8.1 Enterprise Windows 8.1 Pro Windows 8 Windows 8 Enterprise Windows 8 Pro Windows RT Windows 7 Enterprise Windows 7 Home Basic Windows 7 Home Premium Windows 7 Professional Windows 7 Starter Windows 7 Ultimate Windows Server 2008 R2 Datacenter Windows Server 2008 R2 Enterprise Windows Server 2008 R2 for Itanium-Based Systems Windows Server 2008 R2 Standard Windows Vista ...

If Microsoft 365 can't activate, it eventually becomes unlicensed and all editing features of Microsoft 365 are disabled. Microsoft can become unlicensed for a number of reasons. For example, if your Microsoft 365 subscription expires, you must renew your subscription to restore all features of Microsoft 365. ...