Get expert help, training, and support for your Microsoft PC accessories with easy access to resources and guidance.

1. 使用Microsoft帐户登录. 系统将提示你使用 Microsoft 帐户登录 . 如果移动设备上已有Microsoft帐户，系统会要求确认帐户，然后单击“ 继续”。 如果你的移动设备上没有现有的Microsoft帐户，系统会要求你登录帐户或创建一个新帐户，然后单击“继续”。 2.

Devices running Windows 11 version 22H2 and older. If you're running Windows 11 version 22H2 and older, Windows 10, Windows 8.1, Windows 7 or any other earlier OS version, your device will not be affected by the MSDT Troubleshooter retirement.

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

If you accidentally delete a file or folder in OneDrive, you may be able to recover it later from the OneDrive recycle bin.. For info about restoring a SharePoint file or folder, see how to restore items from the SharePoint recycle bin.For info about restoring SharePoint files stored in OneDrive, see Restore a previous version of a file in OneDrive.

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

How to enable TPM. If you need to enable TPM, these settings are managed via the UEFI BIOS (PC firmware) and vary based on your device. You can access these settings by choosing: Settings > Update & Security > Recovery > Restart now. From the next screen, choose Troubleshoot > Advanced options > UEFI Firmware Settings > Restart to make the changes.

Windows 11 N: Select the Start button, then select Settings > Apps > Optional features.. Select View features next to Add an optional feature, and then select the Media Feature Pack in the list of available optional features.

查找有关 Windows 操作系统的帮助和操作方法文章。 获取对 Windows 的支持，并了解安装、更新、隐私、安全等方面的信息。