Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.

如果遇到特定文件类型的错误，则可能是编解码器缺失或过时。 若要解决此问题，请执行以下操作： 检查文件属性： 确保电脑上有正确的编解码器来播放媒体文件。 若要检查文件格式和编解码器信息，请右键单击媒体文件，选择“属性”，然后转到“详细信息”选项卡。

Check that your computer's anti-virus is not blocking pop-ups or payment confirmation windows.

Select Notifications to expand it, and turn notifications, banners, and sounds on or off for some or all notification senders.

如果你在下载和安装 Windows 更新时收到错误代码，更新疑难解答可以帮助解决该问题。 选择“开始 ”>“设置> ”>“更新和安全 ”>“疑难解答”>“其他疑难解答”。 接下来，在“启动并运行”下，选择“Windows 更新” > “运行疑难解答”。 运行完疑难解答后，最好重启设备。

Here are a few different ways to find help for Windows. Search for help - Enter a question or keywords in the search box on the taskbar to find apps, files, settings, and get help from the web.

If you’re connecting to your home Wi-Fi network, consider changing the type of security that your router or access point uses. You can do this by signing in to your router using the software for it, and then changing the security type for your home Wi-Fi network.

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Upload captions and transcripts Upload your own WebVTT captions and transcript file by selecting Video settings in the upper right of the web player.Expand the Transcripts and captions section if closed, then select Upload.In the dialog that appears, select the language of the file you’re uploading.

Change the application's high-DPI scaling mode. In the High DPI scaling override area, select Override high DPI scaling behavior, and then try one of the following options:. Application – Disable all Windows scaling settings and only use the app developer's setting. This option was called Disable display scaling on high DPI settings in previous versions of Windows.