Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Important: If you turn on two-step verification, you will always need two forms of identification.This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access.

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EA Play (formerly known as Origin Access Basic) is a gaming subscription that provides members with access to a collection of EA’s best-loved series and top titles on console and PC, exclusive in-game challenges and rewards, special members-only content, and access to exclusive trials of upcoming new games from popular franchises and titles.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

These terms are used when your message has been intentionally blocked by a spam or blacklist filter on the recipient's email server. The recipient's server believes that the mail server or mail account that you're using is a source of spam.

Microsoft account help and support. Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Find everything you need to manage your Xbox account, profile, and more.

如果无法登录到Microsoft帐户，大多数问题都可以通过登录帮助程序工具进行识别。 该工具将要求你输入尝试登录时使用的电子邮件地址或移动电话号码，并检查你提供的详细信息。