Unplug the network cable from the back of your console. Inspect the cable’s connector and the Xbox console’s socket to make sure that they are clean and free of debris.

In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:

Review the warranty terms, check your warranty status, and learn about the protection plans for your Microsoft device or accessory.

需要有关 Xbox 主机、Xbox 游戏或 Xbox 网络的帮助?了解如何与我们联系。

Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

Microsoft account help and support. Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile.

Issue. Next step. If BitLocker Group Policy Configure TPM platform validation profile for native UEFI firmware configurations is enabled and PCR7 is selected by policy, it may result in the update failing to install.. To view the PCR7 binding status, run the Microsoft System Information (Msinfo32.exe) tool with administrative permissions.

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Tip: You can also check to see what your network adapter supports by opening the Command Prompt (or Terminal), and then typing the command netsh wlan show drivers.Look next to Radio types supported and see if it includes 802.11be (for Wi-Fi 7) or 802.11ax (for Wi-Fi 6/6e) and look under Authentication and cipher supported in infrastructure mode and see if it includes WPA3 Personal and WPA3 ...

Press the Start button on the taskbar, type settings, and then select Settings.; On Windows 10, select Update & Security.On Windows 11, select Windows Update.; On the Windows Update page, select Check for updates to see if any updates are available for your device.; Once the updates have downloaded, select Install now to start the installation.; Following installation, we recommend that you ...