On your PC, go to Xbox.com and select Sign in.If there are problems with your account, the instructions will help you solve them. If you can’t go beyond the sign-in screen, select Forgot my password and follow the instructions.

Controller serial numbers are 14 characters long and don’t include dashes. Your controller serial number may not be recognized if you’ve never connected your controller, or if you connected for the first time within the last 48 hours.; If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower center on the back of the controller.

Find out how to get a DVD player app, add-on, or plug-in, or whether you can upgrade your edition of Windows to add DVD playback.

Advanced Systems Format (.asf) The Advanced Systems Format (ASF) is the preferred Windows Media file format. With Windows Media Player, if the appropriate codecs are installed on your computer, you can play audio content, video content, or both, that is compressed with a wide variety of codecs and that is stored in an .asf file.

Notes: If your Android device is running Android 11.0 or higher, you may be eligible for the multiple apps experience. Compatible devices are marked with an asterisk (*).

Review the warranty terms, check your warranty status, and learn about the protection plans for your Microsoft device or accessory.

Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

In the File Download dialog box, click Run or Open, and then follow the steps in the Windows Firewall Troubleshooter.

Learn about the latest feature updates and bug fixes for the OneDrive sync app across all devices.

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