Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

To check for any security issues, go to Windows Defender settings, select Show details, and check your security status.

Info for Windows Insiders. If you’re an Insider and the current preview build isn’t working for you, select Start > Settings > System > Recovery .Next to Go back , select Go back.This won’t remove your personal files, but it’ll remove recently installed apps and drivers, and change settings back to their defaults.

Copy files to the new user profile. After you create the profile, you can copy the files from the existing profile. You must have at least three user accounts on the computer to complete these steps, including the new account you just created.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history.On the Order history page, find your order and then look under Status.. Open Rewards dashboard

Mismatched email domains- If the email claims to be from a reputable company, like Microsoft or your bank, but the email is being sent from another email domain like Gmail.com, or microsoftsupport.ru it's probably a scam.Also be watchful for very subtle misspellings of the legitimate domain name. Like micros0ft.com where the second "o" has been replaced by a 0, or rnicrosoft.com, where the "m ...

As a way to sign every time, by using a one-time password code to increase account security. This is called two-step verification or multi-factor authentication.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

After you set up your security verification methods for your work or school account, you can update the related details. Using the Security info page