If you know your username and password but they have stopped working, read My username and password have stopped working.. If you forgot your Microsoft account username or email address, and you have previously set up other security information on your Microsoft account, follow the steps below.

Notes: Reinstalling Windows 11 using installation media while choosing to ‘Keep nothing’ (a clean install) will automatically enable reserved storage if the partition you reinstall Windows to is 20GB or larger. Reserved storage sets aside disk space to be used by updates, apps, temporary files, and system caches, thus improving the day-to-day function of your PC by ensuring that critical ...

To see if your device is compatible: Look for your device in the list of Surface models that can be upgraded to Windows 11.. If you're not sure which Surface device model you have, look in the Surface app.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

IMPORTANT This update is not needed and will not be offered if your Windows Recovery Environment (WinRE) meets any of the following conditions: If the WinRE recovery partition does not have sufficient free space.

Create, edit and share documents with Microsoft Word online. Learn how to use Word for the web to create, open, and rename documents with ease.

Important: If you turn on two-step verification, you will always need two forms of identification.This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access.

Credential Manager lets you view and delete your saved credentials for signing in to websites, connected applications, and networks. To open Credential Manager, type credential manager in the search box on the taskbar and select Credential Manager Control panel.

Under Personalization & advertising, turn on or off the setting for Allow Microsoft to save your browsing activity including history, usage, favorites, web content, and other browsing data to personalize Microsoft Edge and Microsoft services like ads, search, shopping and news.

Microsoft Rewards has two status tiers: Level 1 and Level 2. Earn and keep Level 2 status by reaching 500 Microsoft Rewards points each month - no matter how you earn points, they all count toward your status.