解决安装 Windows SP1 时遇到的问题. 如果你尝试安装 SP1 并看到指示安装未成功的错误消息，这可能是因为用于安装更新的 Windows 维护服务商店出现问题，或者是因为你的防病毒软件阻止安装更新。

如果无法登录到Microsoft帐户，大多数问题都可以通过登录帮助程序工具进行识别。 该工具将要求你输入尝试登录时使用的电子邮件地址或移动电话号码，并检查你提供的详细信息。

Important: If you turn on two-step verification, you will always need two forms of identification.This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access.

Training: Watch these videos to help your school, work, or organization use Microsoft Teams to video conference, work remotely, and become proficient using Teams.

To check for any security issues, go to Windows Defender settings, select Show details, and check your security status.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Keep in touch and stay productive with Teams and Microsoft 365, even when you're working remotely. Learn more

安装 Windows 11. 在针对你的特定电脑测试和验证 Windows 11 升级后，Windows 更新将指示它已准备好安装。 若要检查 Windows 11 是否已为你的设备准备就绪，请转到“开始” “设置” >“更新和安全性” >“Windows 更新” ，然后选择“检查更新”。 如果升级适用于你的设备，并且想要继续，请下载并安装它。

If you see a Let's get started screen with options to try, buy, or activate Office, this means that Office is installed on your new PC as a 1-month trial of Microsoft 365 Family. You won't receive a product key from your PC manufacturer unless you paid for an Office product key card. Instead, you can start a trial of Microsoft 365 Family, or buy Office.

Important: Exchange Online on Microsoft 365 provides some search features via Microsoft Search.This includes suggested recipients when composing a new email. Starting with Outlook for Microsoft 365 Version 2202 (Build 14931.20604), if you are connected to an Exchange Online mailbox, the compose suggestions for To/CC/BCC are powered by Microsoft Search and some information in this article doesn ...