Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

To upgrade to Windows 11, you need enough space on your hard drive for the installation to take place. To view how much hard drive space is available on your computer, select File Explorer on the taskbar (known as Windows Explorer in Windows 7) or press Windows logo key + E. Then select Computer or This PC and look under Hard Disk Drives or under Devices and drives.

Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

On the settings page for that app, change the setting for Let this app run in the background.Here’s a summary of each option: Always.The app is always allowed to run in the background—receive info, send notifications, and stay up to date—even when you’re not actively using it.

File Explorer in Windows 11 helps you get the files you need quickly and easily. To check it out in Windows 11, select it on the taskbar or the Start menu, or press the Windows logo key + E on your keyboard.. How to use File Explorer:

Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).Do one of the following:

Wenn Sie derzeit Windows 10 verwenden, bietet PC Health Check eine umfassende Eignungsprüfung für Ihr Gerät, um sicherzustellen, dass es die Mindestsystemanforderungen von Windows 11 erfüllt. Sie erhalten Informationen dazu, warum Ihr Gerät geeignet oder nicht geeignet ist, sowie Informationen dazu, was Sie tun können, wenn Ihr Gerät die Anforderungen nicht erfüllt.

On your home router. Try these things first to help you fix or narrow down the connection problem. Check the Ethernet cable and connection.Make sure the Ethernet cable is securely plugged into the Ethernet port on both your router and Windows 11 PC.

For Wi-Fi connection. Select Start > Settings > Network & internet > Wi-Fi and then select the Wi-Fi network you're connected to.

Virtualization lets your PC emulate a different operating system, like Android™ or Linux. Enabling virtualization gives you access to a larger library of apps to use and install on your PC.