If you bought a physical item from the Microsoft Store, and we're shipping it to you, you can check the status on the order history page.If the status of your order is Shipped, check for a Track Shipping link below the status.Pending orders may require updated information or change of payment method. Recent purchases may not have a status right away.

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Notes: If someone is already part of a family group, they must leave or be removed from that group before joining another. They can also create a new Microsoft account to associate with a new family group. Explore Microsoft Family Safety features and benefits.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

如果需要在线购买 Xbox Game Pass 订阅卡，我们强烈建议从所居住的国家或地区购买，以避免出现潜在的问题。 这包括从第三方在线经销商处进行的购买，这些经销商推销的充值码价格低于零售价。

此疑難排解員可協助尚未將電腦更新至 Windows 10 1607 最新版本的客戶。 此更新一開始只會針對少數目標客戶而發行。 這個組合會隨著時間擴展。 Windows 使用者可以透過本文啟動小幫手。

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Self-repair. We've added options for you to repair your devices if you have technician level abilities and the tools to perform repairs on your own devices.

当你首次在 Android 上登录到Microsoft Defender 时，我们将引导你完成几个从设置 Web 保护开始的简单步骤。 在此过程中，我们将要求你授予 Defender 执行两项操作的权限：在后台运行并使用辅助功能服务。

如何在 Windows 10 中打开 MSConfig. 按“提交”即表示你的反馈将用于改进 Microsoft 产品和服务。