Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Important: Before trying any of the solutions below, make sure you back up your personal files. You can back up your Windows PC, or insert a USB drive and use File Explorer to drag and copy important files to the USB drive.If you’re signing into Windows with a Microsoft account, your system settings will be automatically restored after updating, once you’re connected to the internet.

2. Fill out the form using a recognized device and location. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office.

Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

When you back up your files, apps, and settings in the cloud using your Microsoft account, you get 5 GB of free cloud storage and other benefits that protect your files with the latest security and make everyday tasks easier.

Which devices support cross-device copy and paste? Cross-device copy and paste is supported on Surface Duo and Android devices that are running One UI version 2.1 or above or select HONOR devices (1.22036.14.0 or later) or OPPO devices (1.23093.0 or later) or select ASUS devices.

If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it. If a device driver couldn’t be installed automatically, there may be an optional driver available that your printer can use.

Word marks spelling, grammar, and stylistic issues with an underline. Control-click the word or phrase and choose one of the options. If Word incorrectly underlined a word as misspelled and you want to add that word to your dictionary so that Word will properly recognize it in the future, see Add or edit words in a spell check dictionary. If spelling or grammatical errors aren't underlined ...

Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

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