Windows 11, version 22H2; July 25, 2024—KB5040527 (OS Builds 22621.3958 and 22631.3958) Preview; July 9, 2024—KB5040442 (OS Builds 22621.3880 and 22631.3880)

On your computer, click Start, type cmd, and then press Enter.; At the prompt, type ipconfig/all, and then press Enter.; Find your network connection (for example, look for Ethernet Adapter Local Area Connection or Wireless Adapter Local Area Connection).

Controller serial numbers are 14 characters long and don’t include dashes. Your controller serial number may not be recognized if you’ve never connected your controller, or if you connected for the first time within the last 48 hours.; If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower center on the back of the controller.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Learn how to manage the online safety and privacy settings on the Xbox console for you and every member of your family group.

Windows 11, version 23H2 ; July 25, 2024—KB5040527 (OS Builds 22621.3958 and 22631.3958) Preview; July 9, 2024—KB5040442 (OS Builds 22621.3880 and 22631.3880)

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

Review the warranty terms, check your warranty status, and learn about the protection plans for your Microsoft device or accessory.

Windows 11 automatically downloads and installs updates to make sure your device is secure and up to date. This means you receive the latest fixes and security updates, helping your device run efficiently and stay protected.