Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

Microsoft 365 E3, E5, A3, or A5 Extra Features; when combined with a corresponding Office 365 or Microsoft 365 plan.

Learn how to use your voice to create and edit documents in Word with the Dictate feature. Find out how to enable, customize, and troubleshoot Dictation.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

If the self-help answers don't resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need help?, select Yes.

Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).Do one of the following:

Battery Life: Lowering your refresh rate can save battery power by reducing the amount of energy your display consumes.This can be useful when you are using a laptop or tablet and want to extend your battery life.

If your printer isn't responding, you may need to remove it and reinstall it so Windows can download and install the proper drivers. Make sure your printer is on and connected to your PC.

Next to Make Microsoft Edge your default browser, select Set default.

Click a template to see a preview. Click the arrows on the side of the preview to see more templates.