Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

Découvrez comment obtenir les dernières mises Windows jour pour assurer le bon fonctionnement et la sécurité de votre appareil.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Microsoft Edge is the recommended browser by Microsoft. Support for Internet Explorer ended on June 15, 2022. Internet Explorer 11 has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10.

A family group is a set of individuals connected through the Microsoft Family Safety app on their Windows, Xbox, or mobile devices. Establishing a family group is an easy, effective way to encourage healthy online habits and manage busy schedules.

To learn more about changing mic settings in Microsoft Teams (free), see Manage your device settings in Microsoft Teams (free). Check your microphone. Some devices have a physical mute option on the device itself, so check that your headphone boom is not in the mute position (usually upright or away from your mouth), or that your external mic's physical mute button is not turned on.

To change appearance, select Appearance and make the changes you want to your default theme, zoom, toolbar, and fonts.

If you've received any reactions in the previous day or so, you'll get a digest email that summarizes the reactions you've received. You can unsubscribe from the digest email if you'd prefer not to receive it.