View more Microsoft account help topics. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

If you selected the Show icon on my profile check box but the icon still isn’t displaying, sign out of the device where you have the issue and then sign back in. On a PC, you may also be required to restart the app: Start Task Manager, choose the app that’s running (Game Bar or Xbox app), select End task, and then restart the app.

Upload captions and transcripts Upload your own WebVTT captions and transcript file by selecting Video settings in the upper right of the web player.Expand the Transcripts and captions section if closed, then select Upload.In the dialog that appears, select the language of the file you’re uploading.

Introducing Microsoft Phone Link Our evolution of the former Your Phone app brings a new name to the user experience. With the new Phone Link on your Windows PC and the new Link to Windows app on your Android device, accessing your mobile apps and content has never been easier!

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Note: If a compatibility issue has been identified on your device that would disrupt your experience using Windows 11, we will temporarily delay your upgrade until the issue is resolved.Compatibility safeguard holds help ensure you have the best experience possible when upgrading and your productivity is not disrupted if critical apps or drivers are not yet compatible.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

Use the OneDrive mobile app to backup your phone's camera roll to Microsoft OneDrive. Note that it does not sync photos - it's a one-time upload. This means that once OneDrive has your camera roll, you can delete photos and videos from your device, freeing up valuable space, and the copies in OneDrive won't be affected.