Step 1: Prepare Gmail for connecting to Outlook. Before you connect your Gmail account and Outlook, you need to prepare your Gmail account: turn on 2-step verification for Gmail and then create an app password that Outlook/Microsoft 365 will use with your Gmail address to make the connection.. Step 2: Add your Gmail account to Outlook

解决安装 Windows SP1 时遇到的问题. 如果你尝试安装 SP1 并看到指示安装未成功的错误消息，这可能是因为用于安装更新的 Windows 维护服务商店出现问题，或者是因为你的防病毒软件阻止安装更新。

Establishing internet boundaries is an important way to protect yourself and your family from inappropriate web content. Microsoft Family Safety web and search filters work across any Windows, Xbox and mobile device that has the Microsoft Edge browser and Family Safety apps installed.

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

If the self-help answers don't resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need help?, select Yes.

提示: 如果你也检查“在我的手机上设置 Outlook Mobile”框，你将被带到一个网站，你可以在其中输入你的移动电话号码，你将收到下载 Outlook for iOS 或 Outlook for Android 的链接。安装 Outlook Mobile 是随时随地保持最新状态的好方法。

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history.On the Order history page, find your order and then look under Status.. Open Rewards dashboard

如果知道用户名和密码但已停止工作，请阅读 我的用户名和密码已停止工作。. 如果你忘记了 Microsoft 帐户用户名或电子邮件地址， 并且 之前已在 Microsoft 帐户上设置了其他 安全信息 ，请按照以下步骤操作。

Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.